Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, osTicket, tawk.to and Zendesk.

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Alternatives list

  1. Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • web hosting
    • Wordpress
     
  3. HaloITSM icon
     Like

    HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. MonoChat icon
     Like

    Platform unifies messaging from WhatsApp, Instagram, Messenger, Telegram, Google Business Messages, and WebChat into one dashboard, offering multi-channel conversations, AI agent support, no-code automation, integrations, custom reporting, and hybrid agent collaboration.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
     
  5. LabiKnow icon
     Like

    The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

    19 LabiKnow alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  6. PyLiveResponse is a Desktop application designer to work with Kayako LiveResponse. Until now this was only possible using the windows only Live Response client. pyliveresponse works on Linux, Mac OS X and Windows.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  7. ChatFlow.io icon
     1 like

    ChatFlow.io lets you connect with your website visitors easily using existing Messaging Apps like Facebook Messenger, WhatsApp, Email and Call. You can even customize the greeting messages to humanize the user experience. Install now.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  8. Cayzu icon
     1 like

    Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
     
  9. For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  10. Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person...

    Cost / License

    • Free
    • Open Source

    Alerts

    • Discontinued

    Platforms

    • Windows
    • Linux
    • Online
     
  11. EasyVista icon
     1 like

    EasyVista - comprehensive, modular and integrated

    • IT Service Management
    • IT Asset Management
    • IT Financial Management
    • IT Project Management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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