AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
United States
Usedesk Alternatives
Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, osTicket, tawk.to and Zendesk.
Alternatives list
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Our ready-for-use Zendesk themes will effortlessly make the standard Help Center fantastic. It doesn’t matter how much content you have, your Support Portal will become attractive and have a better responsive web design in just a matter of minutes.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
R
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Cost / License
- Freemium
- Proprietary
Platforms
- Shopify
- Software as a Service (SaaS)
42 Helpman alternativesHelpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
+6
Novocall is a callback widget that allows you to easily communicate with your customers. It analyzes web behaviour, and once a visitor is interested, it offers a free callback within seconds, helping you increase your web conversions.
Cost / License
- Freemium
- Proprietary
Platforms
- Software as a Service (SaaS)
PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
Pha.
140 Awesome Support alternativesAwesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
+9
Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.
+7
Germany
EU
