Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.
Sweden
EU
+5
Sygma AlternativesHelp Desk Platforms and other similar apps like Sygma
Sygma is described as 'Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar' and is a Help Desk platform in the office & productivity category. There are more than 25 alternatives to Sygma for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Sygma alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Sygma are Zendesk, LiveAgent, ManageEngine ServiceDesk Plus and Atera.
Alternatives list
83 Deskhero alternatives
94 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
115 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
+3
275 Zendesk alternativesWeb-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+1
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
+4
ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
- Android
- iPhone
- Blackberry
- Windows Phone
- iPad
- Self-Hosted
+9
57 Atera alternativesAtera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.
+1
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
+2
Enterprise monitoring, automation, and management. Cross-platform. Integrates with other ConnectWise products. Formerly known as Labtech.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Windows Mobile
- Android
- iPhone
- iPad
+4
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+9
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
+1
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