ContextSmith turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Salesforce.com
- Gmail
- Zendesk
SupportPal Alternatives
SupportPal is described as 'Powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to SupportPal for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best SupportPal alternative is Freshdesk, which is free. Other great apps like SupportPal are osTicket, Zendesk, UserVoice and UseResponse.
Alternatives list
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.
Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.
Cost / License
- Paid
- Proprietary
Platforms
- Android
- iPhone
- Android Tablet
Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
- Pay once
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
154 Gorgias Helpdesk alternativesCentralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
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