Cost / License
- Free
- Proprietary
Platforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress

SupportPal is described as 'Powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to SupportPal for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best SupportPal alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like SupportPal are Zendesk, UserVoice, Cenvero Orion and UseResponse.





Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.




SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.




Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.
