SharedBox Alternatives

SharedBox is described as 'Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack' and is an app in the business & commerce category. There are more than 25 alternatives to SharedBox for a variety of platforms, including Web-based, SaaS, iPhone, Android and iPad apps. The best SharedBox alternative is Freshdesk, which is free. Other great apps like SharedBox are Zendesk, Front, Help Scout and Hipporello Service Desk.

More about SharedBox
Copy a direct link to this comment to your clipboard
SharedBox alternatives page was last updated

Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to SharedBox.

    • Freshdesk is the most popular free alternative to SharedBox.

    • Freshdesk is Freemium and ProprietarySharedBox is Free and Proprietary
    • Freshdesk is CustomizableSharedBox is not according to our users
  2. Zendesk icon

    Zendesk

     67 likes
    Copy a direct link to this comment to your clipboard

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to SharedBox.

    • Zendesk is Paid and ProprietarySharedBox is Free and Proprietary
  4. Front icon

    Front

     25 likes
    Copy a direct link to this comment to your clipboard

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    119 Front alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1
     

    • Front is the most popular SaaS alternative to SharedBox.

    • Front is Paid and ProprietarySharedBox is Free and Proprietary
    • Front is LightweightSharedBox is not according to our users
  5. Ad
    Screenshot
    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
    Learn More
  6. Help Scout icon

    Help Scout

     29 likes
    Copy a direct link to this comment to your clipboard

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     
  7. Hipporello Service Desk icon

    Hipporello Service Desk

     5 likes
    Copy a direct link to this comment to your clipboard

    A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    • Trello
    • Software as a Service (SaaS)
    Hipporello Admin Panel
     
  8. Missive icon

    Missive

     16 likes
    Copy a direct link to this comment to your clipboard

    Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    The perfect shared inbox!
     
  10. Hiver icon

    Hiver

     1 like
    Copy a direct link to this comment to your clipboard

    Transform Gmail into a powerful team tool for Shared Inboxes. Manage access, delegation, and monitoring of emails with task tracking, personalized responses, and alerts for shared mailbox activity.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Gmail
    Hiver screenshot 1
     
  11. ProProfs Help Desk icon

    ProProfs Help Desk

     82 likes
    Copy a direct link to this comment to your clipboard

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    177 ProProfs Help Desk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    ProProfs Help Desk screenshot 1
     
  12. Reamaze icon

    Reamaze

     28 likes
    Copy a direct link to this comment to your clipboard

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    116 Reamaze alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    Reamaze is feature-packed and comes with simple pricing!
     
  13. Drag icon

    Drag

     7 likes
    Copy a direct link to this comment to your clipboard

    Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    • Software as a Service (SaaS)
    • Gmail
    Shared inbox in Gmail | DragApp.com
     
  14. DeskXpand icon

    DeskXpand

     1 like
    Copy a direct link to this comment to your clipboard

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk Management Software
     
  15. Helpy.io icon

    Helpy.io

     10 likes
    Copy a direct link to this comment to your clipboard

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    149 Helpy.io alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
     

    • Helpy.io is the most popular Self-Hosted alternative to SharedBox.

    • Helpy.io is the most popular Open Source alternative to SharedBox.

    • Helpy.io is Freemium and Open SourceSharedBox is Free and Proprietary
12 of 31 SharedBox alternatives