ProProfs Help Desk Alternatives

Sites and apps similar to ProProfs Help Desk include Libredesk, which is free and open source. Other options are Deskhero, FreeScout, Freshdesk and Zendesk. Help Desk Platforms like ProProfs Help Desk are a crowded field, with more than 100 alternatives for Windows, Android, iPhone, self-hosting and iPad.

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Alternatives
ProProfs Help Desk alternatives page was last updated

Alternatives list

  1. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    185 Trengo alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Good alternative?
     
  2. HyperHelp icon
     1 like

    HyperHelp is an AI chat widget for websites. It deep-crawls your site or docs and answers visitor questions using only that content, with hybrid search combining keyword and vector retrieval. Every answer can link to the source page it took the answer from.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. HelpDesk 3 icon
     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    Good alternative?
     
  4. Helply icon
     4 likes

    Helply is the complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action. It replaces the help desk itself, so you don't run an AI add-on on top of another tool.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  5. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    • GB flagUnited Kingdom
    Deskero screenshot 1
    Good alternative?
     
  6. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. Atera icon
     43 likes

    Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  8. YourGPT  icon
     5 likes

    YourGPT is a no-code AI Agent platform for customer support, sales, and operations. It goes beyond answering questions by taking real action. You can build self-learning, multi-agent systems that resolve up to 90% of repetitive queries and deploy them across Websites, WhatsApp...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    Good alternative?
     
  10. Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
    Good alternative?
     
  11. SysAid icon
     2 likes

    SysAid helps IT work smarter, not harder, with service automation based on a decade of AI from over 4,000 organizations. Try it for free today.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  12. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
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