Apps similar to osTicket include Deskhero. Other options are Freshdesk, FreeScout, Zendesk and Supportbench. There's no shortage of Help Desk Platforms like osTicket, with more than 100 alternatives for the web, Windows, self-hosting, Linux and Android.
Tick& is a free, open-source and self-hostable ITSM ticketing platform designed for internal service desks: IT departments, public-sector IT services, and shared support teams. IT asset management is deliberately out of scope — there is no hardware inventory or license...
France
EU
Gruvi is customer support software built for teams who need a simple, fast support inbox with built in AI that you can set up without days of configuration.
United Kingdom
Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It includes customer and agent portals, queues, workflow automation, service and SLA management, reporting, a knowledge base and an integrated CMDB.
Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.
GermanyEU
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
Free customer support software with live chat, a shared email inbox, web forms and an AI agent that answers customers from your own docs.
FranceEU
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.
MuninX is a simple, cost-effective customer support platform built for businesses that want to handle support faster without the usual complexity. It combines easy setup, transparent pricing, and AI-first capabilities such as AI-assisted reply drafting, response improvement...
NetherlandsEU
