osTicket Alternatives

osTicket is described as 'Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to osTicket for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Android apps. The best osTicket alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like osTicket are Zendesk, Zammad, HESK and Help Scout.

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Alternatives list

  1. Bileto icon

    Bileto

     Like

    Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

    Cost / License

    Platforms

    • Self-Hosted
    • Docker
    Bileto screenshot 1
     
  2. Ouraboard icon

    Ouraboard

     Like

    Ouraboard is a lightweight project management tool for small teams. It focuses on Kanban boards with epic swimlanes and sprint-based planning, without heavy Scrum process or complex configuration.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    Kanban board
     
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