osTicket Alternatives
Apps similar to osTicket include Deskhero. Other options are Freshdesk, FreeScout, Zendesk and Supportbench. There's no shortage of Help Desk Platforms like osTicket, with more than 100 alternatives for the web, Windows, self-hosting, Linux and Android.
Alternatives list
BUGtrack is a web-based bug tracking and project management.
Why use BUGtrack?
Web based Access real-time information from anywhere in the world, 24 hours a day, 365 days a year.
Unlimited projects & Bugs Manage hundreds of projects in multiple locations OR just a few!.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States



Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online


+7
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Ouraboard is a lightweight project management tool for small teams. It focuses on Kanban boards with epic swimlanes and sprint-based planning, without heavy Scrum process or complex configuration.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
Germany
EU

Plain puts all your customer conversations from Slack, email and forms into a single, lightning-fast interface and makes it easy to work with your team. Integrated with the tools you already use, and backed by their powerful API.
Cost / License
- Paid
- Proprietary
Platforms
- Online

Orderry is the business management software to keep track of your jobs, work orders, clients, employees, stock & finance in a single interface. Make repairs, services and sales proceed efficiently.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


+6
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows


+2
A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
United States

SupportLayer is a helpdesk and live chat platform built for teams that are tired of paying Zendesk or Freshdesk prices just to unlock the features they actually need.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online

































