osTicket Alternatives
osTicket is described as 'Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to osTicket for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Linux apps. The best osTicket alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like osTicket are Zammad, Zendesk, HESK and Supportbench.
Alternatives list
BUGtrack is a web-based bug tracking and project management.
Why use BUGtrack?
Web based Access real-time information from anywhere in the world, 24 hours a day, 365 days a year.
Unlimited projects & Bugs Manage hundreds of projects in multiple locations OR just a few!.
Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.
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Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
R
Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
Ouraboard is a lightweight project management tool for small teams. It focuses on Kanban boards with epic swimlanes and sprint-based planning, without heavy Scrum process or complex configuration.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
Plain puts all your customer conversations from Slack, email and forms into a single, lightning-fast interface and makes it easy to work with your team. Integrated with the tools you already use, and backed by their powerful API.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Orderry is the business management software to keep track of your jobs, work orders, clients, employees, stock & finance in a single interface. Make repairs, services and sales proceed efficiently.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
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SupportLayer is a helpdesk and live chat platform built for teams that are tired of paying Zendesk or Freshdesk prices just to unlock the features they actually need.
14 Gruvi alternativesGruvi is customer support software built for teams who need a simple, fast support inbox with built in AI that you can set up without days of configuration.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
United States
Germany
EU
United Kingdom
