osTicket Alternatives

osTicket is described as 'Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to osTicket for a variety of platforms, including Web-based, Windows, Linux, Android and Self-Hosted apps. The best osTicket alternative is FreeScout, which is both free and Open Source. Other great apps like osTicket are Freshdesk, Zendesk, Zammad and HESK.

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Alternatives list

  1. Bileto icon

    Bileto

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    Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
    • Docker
    Bileto screenshot 1
     
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