osTicket Alternatives

Apps similar to osTicket include Deskhero. Other options are Freshdesk, FreeScout, Zendesk and Supportbench. There's no shortage of Help Desk Platforms like osTicket, with more than 100 alternatives for the web, Windows, self-hosting, Linux and Android.

Copy a direct link to this comment to your clipboard
Alternatives
osTicket alternatives page was last updated

Alternatives list

  1. IzzyHelp icon
     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
    Good alternative?
     
  2. BUGtrack icon
     1 like

    BUGtrack is a web-based bug tracking and project management.

    Why use BUGtrack?

    Web based Access real-time information from anywhere in the world, 24 hours a day, 365 days a year.

    Unlimited projects & Bugs Manage hundreds of projects in multiple locations OR just a few!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  3. Sygma icon
     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  4. All-in-one computer repair ticketing system.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    Good alternative?
     
  5. eBLVD icon
     3 likes

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. Ouraboard icon
     1 like

    Ouraboard is a lightweight project management tool for small teams. It focuses on Kanban boards with epic swimlanes and sprint-based planning, without heavy Scrum process or complex configuration.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  7. FermiAI icon
     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. Plain icon
     Like

    Plain puts all your customer conversations from Slack, email and forms into a single, lightning-fast interface and makes it easy to work with your team. Integrated with the tools you already use, and backed by their powerful API.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  9. Orderry icon
     Like

    Orderry is the business management software to keep track of your jobs, work orders, clients, employees, stock & finance in a single interface. Make repairs, services and sales proceed efficiently.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  10. HelpdeskWin icon
     1 like

    A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  11. Ravine Desk icon
     3 likes

    A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  12. SupportLayer icon
     1 like

    SupportLayer is a helpdesk and live chat platform built for teams that are tired of paying Zendesk or Freshdesk prices just to unlock the features they actually need.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
You are at page 10 of osTicket alternatives