Cost / License
- Free
- Proprietary
United StatesPlatforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
osTicket Alternatives
osTicket is described as 'Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to osTicket for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Android apps. The best osTicket alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like osTicket are Zendesk, Zammad, HESK and Help Scout.
Alternatives list
Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- iPhone
- iPad
- Software as a Service (SaaS)
+3
NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email notifications and a JSON API.
+3
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Online
+2
Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Microsoft Teams
- Software as a Service (SaaS)
+2
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Cost / License
- Paid
- Proprietary
Platforms
- Online
United Kingdom
India
