osTicket is described as 'Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to osTicket for a variety of platforms, including Web-based, Windows, Linux, Android and Self-Hosted apps. The best osTicket alternative is FreeScout, which is both free and Open Source. Other great apps like osTicket are Freshdesk, Zendesk, Zammad and HESK.
Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
Zoho BugTracker is an online web-based bug tracking/issue management software tool that allows you to quickly submit and track bugs that software projects are bound to generate and fix them all in time and within budget.
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email notifications and a JSON API.
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.
Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.
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