osTicket Alternatives

Alternatives list

1. H

   H

   HelpMaster

    2 likes

   If your business needs to log, track, manage, automate and escalate support issues, then please read on.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • Australia

   Platforms

   • Windows
   • Online

   H

   

   Good alternative?Is HelpMaster a good alternative to osTicket?

    
2. 

   

   Bornevia

    Like

   Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • Indonesia

   Platforms

   • Online
   • Android

   • Indonesia

   

   

   

   +3

   

   More about Bornevia  

   

   Good alternative?Is Bornevia a good alternative to osTicket?

    
4. 

   

   OpenSupports

    7 likes

   OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

   68 OpenSupports alternatives

   Cost / License

   • Free
   • Open Source (GPL-3.0)

   Application type

   • Help Desk

   Platforms

   • Self-Hosted

   

   

   

   More about OpenSupports  

   

   Good alternative?Is OpenSupports a good alternative to osTicket?

    
5. Ad

   

   

   HelpCrunch

   Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support ...

   https://www.helpcrunch.com

   Learn More
6. 

   

   AI Desk

    Like

   AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • Singapore

   Platforms

   • Online
   • Software as a Service (SaaS)

   • Singapore

   

   More about AI Desk  

   

   Good alternative?Is AI Desk a good alternative to osTicket?

    
7. 

   

   UVdesk

    8 likes

   A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

   Cost / License

   • Paid
   • Open Source (MIT)

   Application type

   • Help Desk

   Origin

   • India

   Platforms

   • Online

   • India

   

   

   

   +4

   

   More about UVdesk  

   

   Good alternative?Is UVdesk a good alternative to osTicket?

    
9. I

   I

   iKode Helpdesk

    1 like

   iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • China

   Platforms

   • Windows
   • Linux

   • China

   

   More about iKode Helpdesk  

   I

   

   Good alternative?Is iKode Helpdesk a good alternative to osTicket?

    
10. H

    H

    Helpspot

     1 like

    HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Platforms

    • Windows
    • Linux
    • Online

    H

    

    Good alternative?Is Helpspot a good alternative to osTicket?

     
11. 

    

    eStreamDesk

     1 like

    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United Kingdom

    Platforms

    • Online

    • United Kingdom

    

    More about eStreamDesk  

    

    Good alternative?Is eStreamDesk a good alternative to osTicket?

     
12. 

    

    Keeping.com

     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Online
    • Google Chrome

    

    More about Keeping.com  

    

    Good alternative?Is Keeping.com a good alternative to osTicket?

     
13. 

    

    Track-It! Help Desk Software

     Like

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad

    

    

    

    +8

    

    More about Track-It! Help Desk Software  

    

    Good alternative?Is this a good alternative to osTicket?

     
14. 

    

    AJ Help Desk SAAS

     2 likes

    AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • India

    Platforms

    • Linux
    • Online

    • India

    

    More about AJ Help Desk SAAS  

    

    Good alternative?Is AJ Help Desk SAAS a good alternative to osTicket?

     
15. 

    

    LabiKnow

     Like

    The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Software as a Service (SaaS)

    

    

    

    +5

    

    More about LabiKnow  

    

    Good alternative?Is LabiKnow a good alternative to osTicket?