Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
osTicket Alternatives
osTicket is described as 'Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to osTicket for a variety of platforms, including Web-based, Windows, Linux, Android and Self-Hosted apps. The best osTicket alternative is FreeScout, which is both free and Open Source. Other great apps like osTicket are Freshdesk, Zendesk, Zammad and HESK.
Alternatives list
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
+5
50 Peppermint Ticket Management alternativesAn open source ticket management & help desk solution. A freshdesk alternative.
+1
Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
+7
14 Desky Support alternativesDesky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Android
- iPhone
- HESK
- Help Scout
- Freshchat
- Software as a Service (SaaS)
- Bitrix24
- Freshdesk
- Zendesk
- Zendesk Chat
+3
LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+6
61 jtrac alternativesJTrac is an open source and highly customizable issue-tracking web-application written in Java.
Cost / License
- Free
- Open Source
Alerts
- Discontinued
Platforms
- Mac
- Windows
- Linux
+3
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
+6
Cost / License
- Subscription
- Proprietary
Platforms
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Online
India
United States
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