Max HelpDesk AlternativesHelp Desk Platforms and other similar apps like Max HelpDesk

Max HelpDesk is described as 'Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Max HelpDesk for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best Max HelpDesk alternative is FreeScout, which is both free and Open Source. Other great apps like Max HelpDesk are HubSpot, Freshdesk, Zendesk and Front.

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Alternatives list

  1. FreeScout icon
     39 likes
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    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    99 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
    • FreeScout is the most popular Android, Mac, iPhone & Linux alternative to Max HelpDesk.

    • FreeScout is the most popular Open Source & free alternative to Max HelpDesk.

    • FreeScout is Freemium and Open SourceMax HelpDesk is Free and Proprietary
    • FreeScout is Lightweight and Privacy focusedMax HelpDesk is not according to our users
  2. HubSpot icon
     106 likes
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    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    91 HubSpot alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    • HubSpot is the most popular Web-based alternative to Max HelpDesk.

    • HubSpot is Freemium and ProprietaryMax HelpDesk is Free and Proprietary
  3. Freshdesk icon
     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
    • Freshdesk is the most popular Windows alternative to Max HelpDesk.

    • Freshdesk is Freemium and ProprietaryMax HelpDesk is Free and Proprietary
    • Freshdesk is CustomizableMax HelpDesk is not according to our users
  4. Zendesk icon
     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    • Zendesk is the most popular commercial alternative to Max HelpDesk.

    • Zendesk is Paid and ProprietaryMax HelpDesk is Free and Proprietary
  5. Front icon
     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    119 Front alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
    • Front is the most popular SaaS alternative to Max HelpDesk.

    • Front is Paid and ProprietaryMax HelpDesk is Free and Proprietary
    • Front is LightweightMax HelpDesk is not according to our users
  6. LiveAgent icon
     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
     
  7. Help Scout icon
     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  8. SuiteCRM icon
     26 likes
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    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  9. SupportBee icon
     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    137 SupportBee alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. DeskXpand icon
     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
10 of 10 Max HelpDesk alternatives