The #1 customer support automation tool for businesses. Save time and let automation answer all your customer support questions.
Cost / License
- Paid
- Proprietary
Platforms
- Software as a Service (SaaS)
+1
LiveChat Alternatives
LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Fernand, Userlike and ManyChat.
Alternatives list
AI chat and support agent for e-commerce stores that helps shoppers find products, answers product and order questions, and automates customer service across chat, email, and marketplaces.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
- WooCommerce
- OpenCart
- PrestaShop
- Shopify
- Magento / Adobe Commerce
- BigCommerce
- Zendesk
- Freshdesk
+6
Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Transform your website into a 24/7 customer engagement powerhouse with BotByte AI – where instant support meets seamless interaction!.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
EasyDesk is a cloud-based ticketing and customer support platform that centralizes email, chat, and social conversations into one dashboard to help teams respond faster and work more efficiently.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+3
An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.
No-code AI assistant called ChatNode delivers round-the-clock customer support by using your website data, integrating seamlessly with tools like Intercom and Slack, reducing wait times and enhancing satisfaction while empowering teams to focus on high-impact tasks.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.
Cost / License
- Paid
- Proprietary
Platforms
- Shopify
- Software as a Service (SaaS)
Easily add an AI chatbot to any website in minutes with no coding, as it crawls your site to build a multilingual knowledge base, handles 24/7 automated responses to visitor questions, captures lead details in conversation, and provides analytics dashboard.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
- Wordpress
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Webliveview is an innovative communication app for ecommerce companies used by retail sales support staff helping their online customers with product advice or queries.
Cost / License
- Paid
- Proprietary
Platforms
- Android
- iPhone
- Android Tablet
- iPad
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