LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Freshdesk, Fernand and Userlike.

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Alternatives list

  1. PyLiveResponse is a Desktop application designer to work with Kayako LiveResponse. Until now this was only possible using the windows only Live Response client. pyliveresponse works on Linux, Mac OS X and Windows.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  2. One-to-One-Text is a Multi-Operator Live Chat Support tool. The tool enables you to instantly communicate with potential customers visiting your website. The live chat application also acts as Visitor Monitor Tool and helps you to know the geolocation, browser info, pages...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. BaseActive is a powerful, lightweight hosted live chat software enabling companies to easily engage with their website visitors in doing so increasing sales.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
     
  4. Cbox icon
     Like

    Cbox – chat for the social web

    Get a Cbox and add a new dimension of interaction to your website or blog. Cbox is a unique chat and messaging application that brings the best features of traditional chat and tagging systems to the social web. And the best part – Cbox Basic is co.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  5. Speedforce is a customer support tool that reduces time spent on answering customer inquiries and gives back time towards growth. Customers expectations for fast service times continue to increase while average resolution time remains the same.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  6. Site2CRM icon
     Like

    AI chat agents and smart forms that capture leads from your website and sync them to your CRM instantly.

    Works with HubSpot, Salesforce, Pipedrive, Nutshell, Zoho, and 5,000+ apps through Zapier.

    No manual data entry. One line of code to embed. 14 day free trial.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. HOLP icon
     Like

    HOLP is redefining customer service with AI-powered help that works anywhere. It delivers fast, accurate, human-like responses to your customers’ questions wherever they need them, not just on websites.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. The #1 customer support automation tool for businesses. Save time and let automation answer all your customer support questions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  9. Optiwe icon
     Like

    Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  10. Transform your website into a 24/7 customer engagement powerhouse with BotByte AI – where instant support meets seamless interaction!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  11. EasyDesk icon
     Like

    EasyDesk is a cloud-based ticketing and customer support platform that centralizes email, chat, and social conversations into one dashboard to help teams respond faster and work more efficiently.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. NeoAgent icon
     Like

    An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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