Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Germany
EU
+9
LiveAgent Alternatives
LiveAgent is described as 'Enhance customer support with a platform offering multi-channel communication via calls, emails, chat, and social media, with fast, efficient tools' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveAgent for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveAgent alternative is Libredesk, which is both free and Open Source. Other great apps like LiveAgent are FreeScout, Freshdesk, Zendesk and Zendesk Chat.
Alternatives list
44 Zammad alternatives
MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website design without causing disruptions.
69 respond.io alternativesAI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.
+3
Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
+2
SleekFlow's AI-personalized workflows streamline messaging across channels, transforming interactions into conversions. Automate lead capture with chat links, ads, and QR codes. Enhance customer journeys with drip campaigns, in-chat product suggestions, and 24/7 AI chatbot support.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+9
Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Android
- iPhone
- Windows Phone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
+2
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- iPhone
- iPad
- Software as a Service (SaaS)
+7
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
- Self-Hosted
- Microsoft SQL Server
- ASP.NET MVC
- Microsoft IIS
Provide faster, friendlier customer support with Paldesk live chat software. Increase online conversions and reduce customer support response times with modern, customizable live-chat messenger for websites.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Android
- iPhone
- HESK
- Help Scout
- Freshchat
- Software as a Service (SaaS)
- Bitrix24
- Freshdesk
- Zendesk
- Zendesk Chat
+3
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
United States
Malaysia
India
Czechia
Russia
Croatia
