iKode Helpdesk Alternatives

iKode Helpdesk is described as 'X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to iKode Helpdesk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best iKode Helpdesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like iKode Helpdesk are Zoho Desk, Zendesk, Help Scout and Deskero.

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Alternatives list

  1. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. VisionProject icon
     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. Helpy.io icon
     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
  5. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  7. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
     
  8. Groove icon
     4 likes

    Help Desk Software for Small Businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Helprace icon
     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
  11. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
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