Helpwise Alternatives

Helpwise is described as 'Shared inbox for teams with thread-based chat, assignment, workflow automation, integration with external apps, and centralized multi-mailbox management' and is an app in the business & commerce category. There are more than 25 alternatives to Helpwise for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Helpwise alternative is FreeScout, which is both free and Open Source. Other great apps like Helpwise are Dolibarr, HubSpot, Freshdesk and Fernand.

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Alternatives list

  1. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    131 Front alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  2. AryaFlow icon
     Like

    AryaFlow reduces inbox chaos, improves response quality, and gives leaders clear visibility into workload, turnaround time, and service performance so teams can scale without scaling confusion.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Salesforce icon
     36 likes

    Comprehensive web-based CRM offering solutions for sales, marketing, service, and call centers, with mobile app, AI insights, customizable tools, and AppExchange for industry needs.

    357 Salesforce alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Help Scout icon
     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    154 Help Scout alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  5. Monday CRM, product of monday.com , is a sales-focused Customer Relationship Management software offering a suite of tools for managing leads, deals, contacts, and activities without coding.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  6. Hiver icon
     1 like

    Transform Gmail into a powerful team tool for Shared Inboxes. Manage access, delegation, and monitoring of emails with task tracking, personalized responses, and alerts for shared mailbox activity.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Gmail
     
  7. Zoho Desk icon
     2 likes

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  8. SugarCRM icon
     44 likes

    Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  9. Keap Ultimate icon
     12 likes

    Growing small businesses use Keap Ultimate for a robust CRM solution with advanced marketing and sales automation, fully customizable campaigns, advanced ecommerce, text marketing, and so much more.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    141 SupportBee alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Chirps AI icon
     1 like

    Chirps is an AI-powered customer support assistant that businesses embed on their website in seconds. It learns your business automatically by crawling your website, FAQs, and internal documents no manual training required.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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