Helpwise Alternatives

Helpwise is described as 'Shared inbox for teams with thread-based chat, assignment, workflow automation, integration with external apps, and centralized multi-mailbox management' and is an app in the business & commerce category. There are more than 25 alternatives to Helpwise for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Helpwise alternative is FreeScout, which is both free and Open Source. Other great apps like Helpwise are Dolibarr, Freshdesk, HubSpot and Fernand.

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Alternatives list

  1. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    198 Raiseaticket alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  2. AI Desk icon
     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  4. Chat.co icon
     1 like

    AI-powered chatbot builder that creates expert agents trained on your own documents, delivering cited and verifiable answers 24/7.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. Beingo icon
     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
     
  6. Atomic CRM is an open-source framework for personalized CRMs. Out of the box, it provides everything you need to manage contacts, notes, tasks, and deals – the essential features of any CRM. Plus, it comes with inbound email support, single sign-on (Google, Microsoft, Auth0, and...

    Cost / License

    • Free
    • Open Source (MIT)

    Application type

    Platforms

    • Self-Hosted
    • Docker
     
  7. Free live chat widget for any website offering real-time support, customizable appearance, integration with WhatsApp, Messenger, and Telegram, flexible chat triggers, WordPress compatibility, rapid setup, non-technical use, and privacy-focused web communication.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. coreAI icon
     Like

    coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. SharedBox icon
     Like

    Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Slack
     
  10. Ozkour icon
     Like

    Ozkour embeds in your product and understands page context to help users take the right next action. It highlights relevant UI elements, answers questions in-product, and reduces repetitive support load while improving onboarding and feature adoption.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Pavior icon
     Like

    Pavior is an all-in-one customer support platform that combines live chat, session replay, CRM, email campaigns, help center, and in-app announcements in a single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
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