Helpwise Alternatives

Helpwise is described as 'Shared inbox for teams with thread-based chat, assignment, workflow automation, integration with external apps, and centralized multi-mailbox management' and is an app in the business & commerce category. There are more than 25 alternatives to Helpwise for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Helpwise alternative is FreeScout, which is both free and Open Source. Other great apps like Helpwise are HubSpot, Dolibarr, Freshdesk and Zendesk.

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Alternatives list

  1. AI Desk icon
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    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Beingo icon
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    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
     
  3. Copy a direct link to this comment to your clipboard

    Atomic CRM is an open-source framework for personalized CRMs. Out of the box, it provides everything you need to manage contacts, notes, tasks, and deals – the essential features of any CRM. Plus, it comes with inbound email support, single sign-on (Google, Microsoft, Auth0, and...

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Docker
     
  4. Copy a direct link to this comment to your clipboard

    Free live chat widget for any website offering real-time support, customizable appearance, integration with WhatsApp, Messenger, and Telegram, flexible chat triggers, WordPress compatibility, rapid setup, non-technical use, and privacy-focused web communication.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. coreAI icon
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    coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. SharedBox icon
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    Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Slack
     
  7. Kemo Saas icon
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    At Kemo Saas, we’re here to make your life easier. Our software solutions are designed to simplify your day-to-day tasks, streamline processes, and help you achieve your goals. Whether you are a small startup or a large corporation, we have the tools and expertise to support your success.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Copy a direct link to this comment to your clipboard

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Copy a direct link to this comment to your clipboard

    Zoho Teaminbox is a shared inbox tool for team collaboration and transparency.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  10. Copy a direct link to this comment to your clipboard

    Munshify CRM is a tool that can change how you handle your customers! This software helps you easily connect with them, keep track of your conversations, and improve their experience. It’s simple to use, allowing you to organize your tasks and find important information quickly.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Windows
     
  11. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
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