An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Japan
+2
HelpCrunch Alternatives
Apps similar to HelpCrunch include Libredesk, which is free and open source. Other options are Freshdesk, Zendesk, FreeScout and Zendesk Chat. There's no shortage of Help Desk Platforms like HelpCrunch, with more than 100 alternatives for the web, Android, iPhone, iPad and Windows.
Alternatives list
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- iPhone
- iPad
- Software as a Service (SaaS)
Russia
+7
Create custom AI assistants that learn from data to automate support and answer customer questions, reducing costs and improving efficiency through easy website integration.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
An open source ticket management & help desk solution. A freshdesk alternative.
Platforms
- Self-Hosted
- Docker
+1
Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...
Cost / License
- Freemium
- Proprietary
Platforms
- Online
Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.
Cost / License
- Paid
- Proprietary
Platforms
- Online
+5
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Germany
EU
KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
+1
ResolveKit is an open-source SDK that embeds a product-aware AI support agent natively inside iOS and Android apps - so users can resolve issues where they get stuck, without leaving the product.
Cost / License
- Free
- Open Source (AGPL-3.0)
Platforms
- Android
- Online
- Software as a Service (SaaS)
- Docker
- iPhone
- Mac
- Self-Hosted
Lithuania- EU
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
+1
