Freshdesk is described as 'Streamlines ticket management with multichannel support, advanced automation, SLA tracking, analytics, self-service options, team collaboration, AI, and security' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Freshdesk for a variety of platforms, including Web-based, SaaS, iPhone, Android and iPad apps. The best Freshdesk alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Freshdesk are Deskhero, Zendesk, HESK and osTicket.
Service desk for MSPs & agencies. Per-client-space pricing (agents free), a dedicated PostgreSQL database per client, white-label portals, Docker self-hosting.
Gruvi is customer support software built for teams who need a simple, fast support inbox with built in AI that you can set up without days of configuration.
Easybook turns visitors into buyers and handles customer service automatically. Save time and grow sales.
AI-powered chatbot builder that creates expert agents trained on your own documents, delivering cited and verifiable answers 24/7.
Your self-hosted alternative to Zapier, ServiceNow, and custom AI plugins—built natively inside WordPress with zero external SaaS dependencies.
Stop answering calls blindly. Phone Monster transforms your incoming calls into data-driven opportunities by providing instant context for every conversation. Designed for solo entrepreneurs, sales teams, and customer support, Phone Monster bridges the gap between your...
AI customer support and webshop chatbot for ecommerce teams, with chat, ticket, and phone support across modern webshops.
FoxDesk keeps client requests, completed work, recorded time and client reports in one workspace. Email and portal requests become tickets with an owner, priority, due date and complete history. Employees, freelancers and connected coding agents can record completed work and...
QuantumDesk is an AI-native customer support platform that helps businesses automate resolve support requests, assist agents with intelligent workflows, and scale customer support operations without increasing team size. It centralizes conversations into a single workspace.
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