Freshdesk Alternatives
Freshdesk is described as 'Streamlines ticket management with multichannel support, advanced automation, SLA tracking, analytics, self-service options, team collaboration, AI, and security' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Freshdesk for a variety of platforms, including Web-based, SaaS, iPhone, Android and iPad apps. The best Freshdesk alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Freshdesk are Deskhero, Zendesk, HESK and osTicket.
Alternatives list
SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.
Cost / License
- Paid
- Proprietary
Platforms
- Online
23 Zickt alternativesZickt brings customer conversations from web chat, email, and forms into your Slack workspace, so your team replies without ever leaving Slack.
51 Ruby Relay alternativesRuby Relay pipes your website's live chat straight into Slack, with unlimited seats and flat monthly pricing, so your team replies from the tool they already have open.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
- Wordpress
Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
AI-powered chat widget that answers visitor questions by learning from your own website content... no manual training required!.
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SupportSyndicate automates repetitive customer support queries across web, email, and WhatsApp by using AI and real-time business data to reduce ticket volume and support workload.
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
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CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.
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WhatsDesk is a WhatsApp-based customer support and sales automation platform that converts chats into organized support tickets and helps teams manage customer communication efficiently.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
All in one AI agent platform for support via multiple channels like phone, chat, email, RCS and more.
Cost / License
- Paid
- Proprietary
Platforms
- Online
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