One of the most popular alternatives to Freshdesk is Deskhero. It's paid, but Libredesk and osTicket are free. Other popular alternatives are FreeScout, Zendesk, Spiceworks and LiveAgent. There's no shortage of Help Desk Platforms like Freshdesk, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.
Pavior is an all-in-one customer support platform that combines live chat, session replay, CRM, email campaigns, help center, and in-app announcements in a single dashboard.
Canada
Free customer support software with live chat, a shared email inbox, web forms and an AI agent that answers customers from your own docs.
France
EU
A self-hosted ticketing system where every open ticket is a post-it note on a wall the people raising requests can see before they add to it.
United States
FoxDesk keeps client requests, completed work, recorded time and client reports in one workspace. Email and portal requests become tickets with an owner, priority, due date and complete history. Employees, freelancers and connected coding agents can record completed work and...
CzechiaEU
QuantumDesk is an AI-native customer support platform that helps businesses automate resolve support requests, assist agents with intelligent workflows, and scale customer support operations without increasing team size. It centralizes conversations into a single workspace.
India
MailCalm is a focused desktop routing app for Microsoft 365 team inboxes. It automatically distributes incoming email using fair round robin, ownership and routing rules while staff continue working in Outlook.
United Kingdom
FyneDesk is a free customer support and ticketing platform to manage support tickets, knowledge base, and teams — without the complexity or cost of tools like Zendesk or Freshdesk.
United States
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.
United States
Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.
AI-assisted help desk that extracts ticket questions, summarizes conversations, and drafts human-reviewed replies from internal docs and resolved tickets. It supports email and chat, workflows, a customizable widget, public help center, recaps, custom data, REST API, and MCP.
BelgiumEU
ICTDesk helps support teams talk to website visitors in real time and keep every conversation organized. It combines a live chat widget, an AI chatbot trained on your own site content, a shared team inbox and a ticketing system in one place.
Pakistan
Denmark
