Freshdesk Alternatives
One of the most popular alternatives to Freshdesk is Deskhero. It's paid, but Libredesk and osTicket are free. Other popular alternatives are FreeScout, Zendesk, Spiceworks and LiveAgent. There's no shortage of Help Desk Platforms like Freshdesk, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.
Alternatives list
SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.
Cost / License
- Paid
- Proprietary
Platforms
- Online
United States
Multi-language helpdesk for EU teams: email-to-ticket, SLA with business hours, AI assistant, knowledge base. Free plan, no credit card.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Slovakia
EU
+1
qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Germany- EU
+3
Ruby Relay pipes your website's live chat straight into Slack, with unlimited seats and flat monthly pricing, so your team replies from the tool they already have open.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
- Wordpress
- United States
Manage your IT, HR, customer service or any other request, with one or many teams - all within a central application. REI3 Tickets provides simple or complex request management as well as clear overview over ownership and ticket status.
- Germany
- EU
+4
Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Spain- EU
AI-powered chat widget that answers visitor questions by learning from your own website content... no manual training required!.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
+1
SupportSyndicate automates repetitive customer support queries across web, email, and WhatsApp by using AI and real-time business data to reduce ticket volume and support workload.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
- United States
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+1
France
United Kingdom
Bangladesh
