One of the most popular alternatives to Freshdesk is Deskhero. It's paid, but Libredesk and osTicket are free. Other popular alternatives are FreeScout, Zendesk, Spiceworks and LiveAgent. There's no shortage of Help Desk Platforms like Freshdesk, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.
BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.
South Africa
CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.
United Kingdom
Voice AI for websites — visitors speak, and AnveVoice answers, navigates pages, and fills forms via agentic DOM actions across 50+ languages.
India
WhatsDesk is a WhatsApp-based customer support and sales automation platform that converts chats into organized support tickets and helps teams manage customer communication efficiently.
India
All in one AI agent platform for support via multiple channels like phone, chat, email, RCS and more.
Aisa-X is a conversational AI platform that enables businesses to automate customer interactions using AI-powered voice and chat agents.
Ask it "Where's my order?" or "Can I get a refund?" and it checks your backend, runs the approval, updates inventory, issues the refund, and tells the customer - end to end, no human needed.
United States
BizMagnets helps mid-market businesses manage support, service, and field ops over WhatsApp with structured ticketing and automated workflows.
India
coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.
Norway
Easily add an AI chatbot to any website in minutes with no coding, as it crawls your site to build a multilingual knowledge base, handles 24/7 automated responses to visitor questions, captures lead details in conversation, and provides analytics dashboard.
Sweden
EU
AI assistant platform that answers customers from your own approved content and systems on your website, WhatsApp and Telegram, books appointments into your calendar, and hands over to a person when needed. Flat monthly plans from $39.
Israel
