Directly is described as 'Launch and train virtual agents that double your automation rate with AI expertise' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Directly, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux apps. The best Directly alternative is Freshdesk, which is free. Other great sites and apps similar to Directly are osTicket, Zendesk, UserVoice and Front.
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.
HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
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