Directly is described as 'Launch and train virtual agents that double your automation rate with AI expertise' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Directly, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux apps. The best Directly alternative is Freshdesk, which is free. Other great sites and apps similar to Directly are osTicket, Zendesk, UserVoice and Front.
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
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