Directly Alternatives
Directly is described as 'Launch and train virtual agents that double your automation rate with AI expertise' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Directly, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux apps. The best Directly alternative is Freshdesk, which is free. Other great sites and apps similar to Directly are osTicket, Zendesk, UserVoice and Front.
Alternatives list
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

- 197 HelpSpace alternatives
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.



Streakle is an easy way for developers to collect bugs and feature requests from users on Websites, iOS and Android apps to provide a better user experience.


Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone


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Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...


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