DeskXpand Alternatives

Alternatives list

1. 

   

   Zonka Feedback

    Like

   Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Customer Feedback Manager
   • Survey Creator

   Origin

   • India

   Platforms

   • Mac
   • Windows
   • Android
   • iPhone
   • Android Tablet
   • iPad

   • India

   

   

   

   +1

   

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   Good alternative?Is Zonka Feedback a good alternative to DeskXpand?

    
2. 

   

   Atera

    43 likes

   Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • Israel

   Platforms

   • Mac
   • Windows
   • Linux
   • Online

   • Israel

   

   

   

   +1

   

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4. 

   

   Chaskiq

    8 likes

   Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

   Cost / License

   • Free
   • Open Source

   Origin

   • Uruguay

   Platforms

   • Self-Hosted

   • Uruguay

   

   

   

   +9

   

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5. Ad

   

   

   HelpCrunch

   Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support ...

   https://www.helpcrunch.com

   Learn More
6. 

   

   Alloy Navigator

    5 likes

   Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • IT Service Management
   • Help Desk

   Origin

   • United States

   Platforms

   • Mac
   • Windows
   • Linux
   • Online
   • Android
   • Chrome OS
   • Self-Hosted

   • United States

   

   

   

   +2

   

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7. 

   

   UserEcho

    59 likes

   UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Customer Feedback Manager
   • Help Desk

   Origin

   • Russia

   Platforms

   • Online
   • iPhone
   • iPad
   • Software as a Service (SaaS)

   • Russia

   

   

   

   +7

   

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9. 

   

   Peppermint Ticket Management

    1 like

   An open source ticket management & help desk solution. A freshdesk alternative.

   Cost / License

   • Free
   • Open Source

   Application type

   • Help Desk

   Alerts

   • Discontinued

   Platforms

   • Self-Hosted
   • Docker

   

   

   

   +1

   

   More about Peppermint Ticket Management  

   

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10. 

    

    Froged

     8 likes

    Behavioral messaging platform to increase your sells, improve your support and engage your customers.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Email Marketing

    Origin

    • Israel

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)

    • Israel

    

    

    

    +1

    

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11. 

    

    OpenSupports

     7 likes

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    68 OpenSupports alternatives

    Cost / License

    • Free
    • Open Source (GPL-3.0)

    Application type

    • Help Desk

    Platforms

    • Self-Hosted

    

    

    

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12. 

    

    Getsitecontrol

     21 likes

    Getsitecontrol provides an intuitive email marketing platform with everything you need to send beautiful promo emails, grow your email list and segment your audience, build email marketing automations, promote special deals on your website, survey your visitors, and prevent...

    Cost / License

    • Paid
    • Proprietary

    Origin

    • Cyprus
    • EU

    Platforms

    • Online

    • Cyprus
    • EU

    

    

    

    +3

    

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13. 

    

    ProProfs Help Desk

     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    201 ProProfs Help Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    

    +2

    

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14. 

    

    BuzzFlow CRM

     16 likes

    BuzzFlow is an online web CRM that tightly integrates with G-suite. It's also available inside Gmail inbox. It is unique in tagging live email conversations to deals. Visual pipelines helps you succeed in sales with activity based selling process.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • CRM

    Origin

    • International

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Google Chrome

    • Global

    

    

    

    +3

    

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15. 

    

    JitBit Helpdesk

     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad

    • United States

    

    

    

    +1

    

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