AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
United States
Deskhero Alternatives
Deskhero is described as 'AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskhero, not only websites but also apps for a variety of platforms, including Windows, Android, Linux and iPhone apps. The best Deskhero alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to Deskhero are FreeScout, Freshdesk, Zendesk and osTicket.
Alternatives list
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
95 Helprace alternativesHelprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
+2
141 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Support.cc by 500apps is an all-in-one helpdesk ticketing system that provides faster and better support for your customers. It helps in providing customer support, enhancing productivity, boosting customer satisfaction, saving time and cost.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Android
- Software as a Service (SaaS)
+2
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- Windows Phone
- Self-Hosted
+1
Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...
HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Software as a Service (SaaS)
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
+2
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
+1
India
United Kingdom
