Customer.io AlternativesEmail Marketing Services and other similar apps like Customer.io

Customer.io is described as 'Trigger email, push, SMS, webhooks, and more with Customer.io. Gain control over behaviorial data to personalize customer communication and drive engagement' and is a Email Marketing service in the business & commerce category. There are more than 25 alternatives to Customer.io for a variety of platforms, including Web-based, SaaS, Android, iPhone and Self-Hosted apps. The best Customer.io alternative is FreeScout, which is both free and Open Source. Other great apps like Customer.io are Listmonk, Chatwoot, Intercom and Audienceful.

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Customer.io alternatives are mainly Email Marketing Services but may also be Help Desk Platforms or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Customer.io.
Customer.io iconCustomer.io
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  • ...

Trigger email, push, SMS, webhooks, and more with Customer.io. Gain control over behaviorial data to personalize customer communication and drive engagement.

More about Customer.io
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Customer.io alternatives page was last updated Jan 14, 2025
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Alternatives
  1. FreeScout icon

    FreeScout

     37 likes
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    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    86 FreeScout alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS Customer.io

     

    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to Customer.io.

    • FreeScout is the most popular Open Source & free alternative to Customer.io.

    • FreeScout is Freemium and Open SourceCustomer.io is Paid and Proprietary
    • FreeScout is LightweightCustomer.io is not according to our users
  2. Listmonk icon

    Listmonk

     22 likes
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    Send e-mail campaigns, newsletters, manage mailing lists, all from a powerful self-hosted dashboard released as a single binary. High performance and feature packed open source app written in Golang, and backed by Postgres.

    174 Listmonk alternatives

    License model

    • Free • Open Source

    Application type

    Platforms

    • Windows
    • Linux
    • Self-Hosted
    • FreeBSD
    • NetBSD
    • OpenBSD
    Listmonk screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Send newsletter
    2.  Email Analytics
    3.  Email Scheduling
    4.  List management
    5.  Email template editor
    6.  Import CSV Data
    7.  WYSIWYG HTML Editor
    8.  Customer Segmentation
    9.  Live Preview
    10.  WYSIWYG Support
    11.  Ad-free
    12.  Email Verification

    Listmonk VS Customer.io

     
  4. Chatwoot icon

    Chatwoot

     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS Customer.io

     

    • Chatwoot is the most popular Web-based, Android, iPhone, iPad, SaaS & Android Tablet alternative to Customer.io.

    • Chatwoot is Freemium and Open SourceCustomer.io is Paid and Proprietary
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    Hexospark icon
    Hexospark

    Email automation + CRM designed to spark conversations: personalize emails and automate follow-ups to turn leads into clients.

    https://hexospark.com
    Learn More
  6. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    277 Intercom alternatives

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding

    Intercom VS Customer.io

     

    • Intercom is the most popular commercial alternative to Customer.io.

    • Intercom is Paid and ProprietaryCustomer.io is also Paid and Proprietary
  7. Audienceful icon

    Audienceful

     16 likes
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    Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.

    213 Audienceful alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Notion
    • Software as a Service (SaaS)
    Email marketing re-invented for the 2020s

    Properties

    1.  Lightweight

    Features

    1.  Marketing Automation
    2.  Email automation
    3.  Workflow Automation
    4.  Form Builder
    5.  Drip Campaigns
    6.  WYSIWYG Support
    7.  Email Scheduling
    8.  Email template editor
    9.  Real time collaboration
    10.  Customer Segmentation
    11.  WYSIWYG HTML Editor
    12.  List management

    Audienceful VS Customer.io

     
  8. OpenChat icon

    OpenChat

     1 like
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    OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...

    22 OpenChat alternatives

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
    OpenChat screenshot 1

    OpenChat Features

    1.  AI-Powered

    OpenChat VS Customer.io

     
  10. Sendy icon

    Sendy

     20 likes
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    A self hosted newsletter application that lets you send trackable emails via Amazon Simple Email Service (SES). Complete with reports, subscriber & list management.

    182 Sendy alternatives

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Self-Hosted
    Sendy screenshot 1

    Sendy VS Customer.io

     
  11. FlipMail icon

    FlipMail

     1 like
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    FlipMail provides a powerful email marketing service to boost sales for your business and drive additional buyers for offered products.

    54 FlipMail alternatives

    License model

    Application type

    Platforms

    • Online
    Home page

    FlipMail Features

    1.  Marketing Automation
    2.  Email automation

    FlipMail VS Customer.io

     
  12. OpenWidget icon

    OpenWidget

     2 likes
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    OpenWidget was designed with amazing customer relations in mind. And since every relationship starts with a contact, our first features were made to connect online stores with their website visitors.

    35 OpenWidget alternatives

    License model

    • Free • Proprietary

    Application types

    Platforms

    • Online
    • BigCommerce
    • Shopify
    • LiveChat
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
    Communication widget that you can install on your website

    Properties

    1.  Privacy focused

    Features

    1.  Ad-free
    2.  No Coding Required
    3.  Live Preview
    4.  Customer Segmentation
    5.  Website Monitoring
    6.  Extensible by Plugins/Extensions
    7.  User Rating
    8.  WYSIWYG HTML Editor
    9.  Calendar Integration
    10. Google Calendar icon  Sync with Google Calendar
    11.  Marketing Automation
    12.  Customer service

    OpenWidget VS Customer.io

     
  13. Keila icon

    Keila

     2 likes
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    Keila is an Open Source alternative to newsletter tools like Mailchimp or Brevo. With Keila you can easily send out newsletter campaigns and create sign-up forms. Grow your contact lists, use custom data, and send your campaigns with Keila.

    145 Keila alternatives

    License model

    • Free • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    Keila has a visual editor for creating emails without coding skills.

    Properties

    1.  Privacy focused

    Features

    1.  Email template editor
    2.  No Coding Required
    3.  Email Scheduling
    4.  Customer Segmentation
    5.  Ad-free
    6.  WYSIWYG Support
    7.  Import CSV Data

    Keila VS Customer.io

     
  14. User.com icon

    User.com

     30 likes
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    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    208 User.com alternatives

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    User.com screenshot 1

    User.com Features

    1.  Customer Segmentation
    2.  Marketing Automation
    3.  SMS Marketing Platform
    4.  Omnichannel messaging
    5.  Chatbot Builder
    6.  Live Support Chat
    7.  Customer service
    8.  User tracking
    9.  Lead nurturing

    User.com VS Customer.io

     
  15. Chaskiq icon

    Chaskiq

     7 likes
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    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    190 Chaskiq alternatives

    License model

    • Free • Open Source

    Platforms

    • Self-Hosted
    Conversational bot

    Chaskiq Features

    1.  Help Center
    2.  Agent's conversation routing
    3.  Product tours
    4.  Integrated Bulk Emailing
    5.  Triggerable conversational bots
    6.  Chat Bot

    Chaskiq VS Customer.io

     
12 of 46 Customer.io alternatives