Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Customer.io is described as 'Automate email, SMS, push, and webhooks using behavioral data, advanced segmentation, analytics, and A/B testing for tailored customer communications' and is a Email Marketing service in the business & commerce category. There are more than 50 alternatives to Customer.io for a variety of platforms, including Web-based, SaaS, Android, iPhone and Self-Hosted apps. The best Customer.io alternative is FreeScout, which is both free and Open Source. Other great apps like Customer.io are Listmonk, Text App, Chatwoot and OpenChat.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Send e-mail campaigns, newsletters, manage mailing lists, all from a powerful self-hosted dashboard released as a single binary. High performance and feature packed open source app written in Golang, and backed by Postgres.




AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.




OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...




Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.




Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.




A self hosted newsletter application that lets you send trackable emails via Amazon Simple Email Service (SES). Complete with reports, subscriber & list management.

Keila is an Open Source alternative to newsletter tools like Mailchimp or Brevo. With Keila you can easily send out newsletter campaigns and create sign-up forms. Grow your contact lists, use custom data, and send your campaigns with Keila.




Provide customer support on e-commerce sites with free plugins offering easy contact forms, automated product card displays, and FAQ templates for common inquiries. Installation is straightforward, requires no coding, and widgets support promotions, visual customization, and future enhancements.



User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.




EmailOctopus is the low-cost email marketing platform offering high deliverability, customer segmentation, customized reports and the ability to drip email sequences, import contacts and integrate with forms.



