Bench Alternatives

Sites and apps similar to Bench include Freshdesk, which has a free version. Other options are Spiceworks, Zendesk, osTicket and Help Scout. You're spoiled for choice with Help Desk Platforms like Bench: we list more than 25 alternatives for iPhone, Android, iPad, Windows and Linux.

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Alternatives
Bench alternatives page was last updated

Alternatives list

  1. SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad
    Good alternative?
     
  2. All-in-one computer repair ticketing system.

    77 RepairShopr alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    Good alternative?
     
  3. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    149 Reamaze alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • US flagUnited States
    Reamaze is feature-packed and comes with simple pricing!
    Good alternative?
     
  4. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    193 Kayako alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    • GB flagUnited Kingdom
    Kayako screenshot 1
    Good alternative?
     
  5. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    154 Deskero alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    • GB flagUnited Kingdom
    Deskero screenshot 1
    Good alternative?
     
  6. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    125 JitBit Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
    Good alternative?
     
  7. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    145 HappyFox alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    Good alternative?
     
  8. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Good alternative?
     
  9. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    104 Vivantio alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  10.  1 like

    HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

    67 Helpspot alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    Good alternative?
     
  11. Codejig ERP icon
     1 like

    Codejig ERP is a business management software for micro, small and medium-sized companies. It covers accounting operations, sales, purchases and more. It is built with a rapid application development and customization platform called Codejig Builder.

    116 Codejig ERP alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  12. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    182 UserEcho alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
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