AgentSu Alternatives

AgentSu is described as 'A lightweight, fast, and secure ticket form submission software for Libredesk. Providing a secure and flexible way for your users to submit a ticket to your team. All other further interactions after ticket submissions are handled in Libredesk' and is an app in the development category. There are more than 10 alternatives to AgentSu for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best AgentSu alternative is Libredesk, which is both free and Open Source. Other great apps like AgentSu are FreeScout, Freshdesk, Zendesk and Front.

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AgentSu alternatives page was last updated

Alternatives list

  1. Libredesk icon
     6 likes
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    Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
    • Docker
     
    • Libredesk is the most popular Self-Hosted alternative to AgentSu.

    • Libredesk is the most popular Open Source & free alternative to AgentSu.

    • Libredesk is Free and Open SourceAgentSu is also Free and Open Source
    • Libredesk is Privacy focused and LightweightAgentSu is not according to our users
  2. FreeScout icon
     39 likes
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    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    99 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
    • FreeScout is the most popular Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to AgentSu.

    • FreeScout is Freemium and Open SourceAgentSu is Free and Open Source
    • FreeScout is Lightweight and Privacy focusedAgentSu is not according to our users
  3. Freshdesk icon
     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
    • Freshdesk is the most popular Web-based & Windows alternative to AgentSu.

    • Freshdesk is Freemium and ProprietaryAgentSu is Free and Open Source
    • Freshdesk is CustomizableAgentSu is not according to our users
  4. Zendesk icon
     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    • Zendesk is the most popular commercial alternative to AgentSu.

    • Zendesk is Paid and ProprietaryAgentSu is Free and Open Source
  5. Front icon
     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
    • Front is the most popular SaaS alternative to AgentSu.

    • Front is Paid and ProprietaryAgentSu is Free and Open Source
    • Front is LightweightAgentSu is not according to our users
  6. Help Scout icon
     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  7. HelpDesk icon
     2 likes
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    Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

    35 HelpDesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
     
  8. Tiledesk icon
     12 likes
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    Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
     
  9. Tender Support icon
     11 likes
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    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  10. Kayako icon
     18 likes
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    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
     
  11. DeskXpand icon
     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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