Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
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Open Source Self-Hosted Zendesk Chat Alternatives
Zendesk Chat is not available as a self-hosted solution but there are some alternatives for power users and business that want to host a solution on-premise. The best open source Self-Hosted alternative is FreeScout. If that doesn't suit you, our users have ranked more than 100 alternatives to Zendesk Chat and seven of them are open source and available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting open source Self-Hosted alternatives to Zendesk Chat are Chatwoot, Tiledesk, Chaskiq and Mibew.
Alternatives list
122 FreeScout alternatives
Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.
Cost / License
- Freemium
- Open Source
Application type
Platforms
- Online
- Android
- iPhone
- Self-Hosted
- Software as a Service (SaaS)
- Wordpress
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Tiledesk vs Zendesk Chat Comments
- Tiledesk is Freemium and Open Source
185 Chaskiq alternativesChaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Cost / License
- Free
- Open Source
Platforms
- Self-Hosted
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Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
Cost / License
- Free
- Open Source
Platforms
- Mac
- Windows
- Linux
- Online
- Self-Hosted
Mibew vs Zendesk Chat Comments
Mibew is not easy to setup and does not have all the same functions as Zopim.
- Mibew is Free and Open Source
ChatterMate is an open-source AI-powered customer support chatbot platform built for businesses that want smart, automated customer interactions without sacrificing control. It features a visual no-code workflow builder, seamless human handoff when conversations need a personal...
Cost / License
- Freemium
- Open Source
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
- Docker
United States
Italy
EU
Uruguay
Portugal
It's open source and they have a really good orchestrator between humans and chatbots.