Zammad Alternatives

Zammad is described as 'Web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Zammad for a variety of platforms, including Web-based, Self-Hosted, Android, iPhone and SaaS apps. The best Zammad alternative is Freshdesk, which is free. Other great apps like Zammad are Zendesk, FreeScout, osTicket and LiveAgent.

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Alternatives list

  1. ReadyDesk icon
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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  2. VeCoDesk icon
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    VeCoDesk is a cloud-based management tool for vending machines. Without the need to install any software or hardware in your machines, you can access your stock using your computer, tablet, or mobile phone.

    Cost / License

    • Subscription
    • Open Source

    Platforms

    • Online
    • Software as a Service (SaaS)
    • iPhone
    • Android
    • iPad
    • Android Tablet
     
  3. Hellokea icon
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    Hellokea is a streamlined helpdesk solution tailored for small businesses and independent developers managing multiple products. Our platform centralizes all product-related communications in one intuitive interface, allowing you to efficiently manage, prioritize, and respond to...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Copy a direct link to this comment to your clipboard

    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  5. Desk365 icon
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    Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
     
  6. Copy a direct link to this comment to your clipboard

    Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
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