Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




There are many alternatives to Zammad as a self-hosted solution if you are looking for a replacement. The best open source Self-Hosted alternative is FreeScout. If that doesn't suit you, our users have ranked more than 25 alternatives to Zammad and eight of them are open source and available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting open source Self-Hosted alternatives to Zammad are osTicket, Awesome Support, Znuny and Request Tracker.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.




Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.




Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

An open source ticket management & help desk solution. A freshdesk alternative.




Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.




OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...


