Open Source Self-Hosted Zammad Alternatives

There are many alternatives to Zammad as a self-hosted solution if you are looking for a replacement. The best open source Self-Hosted alternative is FreeScout. If that doesn't suit you, our users have ranked more than 25 alternatives to Zammad and eight of them are open source and available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting open source Self-Hosted alternatives to Zammad are osTicket, Awesome Support, Znuny and Request Tracker.

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Alternatives list

  1. FreeScout icon
     41 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    104 FreeScout alternatives

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
  2. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    111 osTicket alternatives

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
     
  3. Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  4. Znuny icon
     1 like

    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    6 Znuny alternatives

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  5. Request Tracker icon
     17 likes

    RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

    52 Request Tracker alternatives

    Cost / License

    Application types

    Platforms

    • Linux
    • Online
    • Self-Hosted
    • Perl
     
  6. Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
     
  7. OpenSupports icon
     7 likes

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    62 OpenSupports alternatives

    Cost / License

    Application type

    Platforms

    • Self-Hosted
     
8 of 8 Zammad alternatives