UseResponse Alternatives

UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Freshdesk, Zendesk, LiveAgent and osTicket.

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Alternatives list

  1. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
     
  2. FeedBear icon
     4 likes

    The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Intercom
    • Software as a Service (SaaS)
     
  3. HelpDesk 3 icon
     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
     
  4.  2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  5. Collect, manage and organize all your customer requests, roadmap, and documentation in one place to improve your business.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  6. Optiwe icon
     Like

    Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  7. Helpman icon
     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPad
    • Software as a Service (SaaS)
     
  9. Prodeasy icon
     Like

    Prodeasy is a product management platform that smart teams use to put the customer at the center of all their product management activities.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  10. Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. Team of a product can make a roadmap based on customer's feedback and share that roadmap with other team...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. Talk, engage & acquire more customers on your website. Fibotalk live chat software for websites is simple, forever free with built-in analytics.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  12. Capture and streamline feedback from customers, teams, and stakeholders. Craft your product roadmap effortlessly in mere minutes!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
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