Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is FreeScout, which is both free and Open Source. Other great apps like Usedesk are HubSpot, Freshdesk, osTicket and Zendesk.

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Alternatives list

  1. OTRS icon
     14 likes
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    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    62 OTRS alternatives

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
     
  2. Reamaze icon
     28 likes
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    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    116 Reamaze alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
     
  3. Whelp icon
     1 like
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    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
     
  4. User.com icon
     30 likes
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    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
     
  5. VisionProject icon
     19 likes
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    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
     
  6. Copy a direct link to this comment to your clipboard

    If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    49 iTop by Combodo alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Platforms

    • Self-Hosted
     
  7. Copy a direct link to this comment to your clipboard

    Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Copy a direct link to this comment to your clipboard

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. UVdesk icon
     8 likes
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    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    25 UVdesk alternatives

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Online
     
  10. WasenderApi icon
     1 like
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    WasenderApi is a low-cost WhatsApp API built specifically for developers and businesses that need to send and receive messages at scale—without paying per-message fees. With unlimited messaging, multi-session support, and seamless webhook integration, WasenderApi makes WhatsApp...

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  11. SupportBee icon
     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    137 SupportBee alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. Kayako icon
     18 likes
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    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
     
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