Usedesk Alternatives

Alternatives list

1. 

   

   Getsitecontrol

    21 likes

   Getsitecontrol provides an intuitive email marketing platform with everything you need to send beautiful promo emails, grow your email list and segment your audience, build email marketing automations, promote special deals on your website, survey your visitors, and prevent...

   Cost / License

   • Paid
   • Proprietary

   Origin

   • Cyprus
   • EU

   Platforms

   • Online

   • Cyprus
   • EU

   

   

   

   +3

   

   More about Getsitecontrol  

   

   Good alternative?Is Getsitecontrol a good alternative to Usedesk?

    
2. 

   

   SleekFlow

    1 like

   SleekFlow's AI-personalized workflows streamline messaging across channels, transforming interactions into conversions. Automate lead capture with chat links, ads, and QR codes. Enhance customer journeys with drip campaigns, in-chat product suggestions, and 24/7 AI chatbot support.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Online
   • Android
   • iPhone
   • Android Tablet
   • iPad
   • Software as a Service (SaaS)

   

   

   

   +9

   

   More about SleekFlow  

   

   Good alternative?Is SleekFlow a good alternative to Usedesk?

    
4. 

   

   ProProfs Help Desk

    82 likes

   ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United States

   Platforms

   • Online

   • United States

   

   

   

   +2

   

   More about ProProfs Help Desk  

   

   Good alternative?Is ProProfs Help Desk a good alternative to Usedesk?

    
5. Ad

   

   

   Chatra

   Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypt...

   https://chatra.io

   Learn More
6. 

   

   BuzzFlow CRM

    16 likes

   BuzzFlow is an online web CRM that tightly integrates with G-suite. It's also available inside Gmail inbox. It is unique in tagging live email conversations to deals. Visual pipelines helps you succeed in sales with activity based selling process.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • CRM

   Origin

   • International

   Platforms

   • Online
   • Android
   • iPhone
   • iPad
   • Google Chrome

   • Global

   

   

   

   +3

   

   More about BuzzFlow CRM  

   

   Good alternative?Is BuzzFlow CRM a good alternative to Usedesk?

    
7. 

   

   OTRS

    14 likes

   OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

   72 OTRS alternatives

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • Germany
   • EU

   Platforms

   • Windows
   • Linux
   • Online

   • Germany
   • EU

   

   

   

   +3

   

   More about OTRS  

   

   Good alternative?Is OTRS a good alternative to Usedesk?

    
9. 

   

   JitBit Helpdesk

    33 likes

   Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Windows
   • Online
   • Android
   • Android Tablet
   • iPad

   • United States

   

   

   

   +1

   

   More about JitBit Helpdesk  

   

   Good alternative?Is JitBit Helpdesk a good alternative to Usedesk?

    
10. 

    

    SupportBee

     96 likes

    Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • India

    Platforms

    • Online

    • India

    

    

    

    +1

    

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    Good alternative?Is SupportBee a good alternative to Usedesk?

     
11. 

    

    iTop by Combodo

     9 likes

    If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    Cost / License

    • Freemium
    • Open Source (AGPL-3.0)

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • France
    • EU

    Platforms

    • Self-Hosted

    

    Good alternative?Is iTop by Combodo a good alternative to Usedesk?

     
12. 

    

    InvGate Service Desk

     45 likes

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • Argentina

    Platforms

    • Online
    • Software as a Service (SaaS)

    • Argentina

    

    

    

    +1

    

    More about InvGate Service Desk  

    

    Good alternative?Is InvGate Service Desk a good alternative to Usedesk?

     
13. 

    

    Astuto

     2 likes

    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    160 Astuto alternatives

    Cost / License

    • Free
    • Open Source (AGPL-3.0)

    Application type

    • Customer Feedback Manager

    Origin

    • International

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    • Docker

    • Global

    

    

    More about Astuto  

    

    Good alternative?Is Astuto a good alternative to Usedesk?

     
14. 

    

    Jitbit Live Chat

     16 likes

    Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    More about Jitbit Live Chat  

    

    Good alternative?Is Jitbit Live Chat a good alternative to Usedesk?

     
15. 

    

    Whelp

     1 like

    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    Cost / License

    • Freemium
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Platforms

    • Online

    

    

    

    +1

    

    More about Whelp  

    

    Good alternative?Is Whelp a good alternative to Usedesk?