Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.
Cost / License
- Freemium
- Proprietary
Application types
United KingdomPlatforms
- Online
GetFeedback Alternatives
GetFeedback is described as 'Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to GetFeedback, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best GetFeedback alternative is LimeSurvey, which is both free and Open Source. Other great sites and apps similar to GetFeedback are Zendesk, UserVoice, SurveyMonkey and UseResponse.
Alternatives list
Are you done with boring surveys that eat up all of your time, and then no one acts on the results? Heartcount is allowing you to give immediate feedback to your manager, team lead or anyone else, by answering three simple questions each Friday.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
+2
Enable asynchronous feedback for all of your projects. Let your clients click and comment, so you can see exactly what they want changed, reducing confusion & saving time.
Cost / License
- Freemium (Pay once)
- Proprietary
Application type
Platforms
- Online
+2
Pollscape is a polling app that helps to create polls, share them and get opinions in a fast and simple way.
EventSurvey360 is a complete solution of Online Surveys, Quizzes, Forms, Events, Ticket sales, Business cards, Rewards system with online Marketplace along with Email marketing and Email validations.
Cost / License
- Paid
- Proprietary
Alerts
- Discontinued
Platforms
- Online
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
+8
Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.
OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
+3
38 Userback alternativesUserback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
+2
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
+3
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
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