GetFeedback Alternatives

GetFeedback is described as 'Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to GetFeedback, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best GetFeedback alternative is LimeSurvey, which is both free and Open Source. Other great sites and apps similar to GetFeedback are SurveyMonkey, Zendesk, UserVoice and SurveyJS.

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Alternatives list

  1. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  2. KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  3. 1Flow icon
     3 likes

    An in-app survey platform that allows you to reach out to users in various touch points to collect feedback and measure satisfaction, and shows you all data live on a dashboard.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Next.js
    • Android SDK
    • JavaScript
    • Webflow
    • AngularJS
    • Software as a Service (SaaS)
    • Framer
    • React Native
    • HTML
    • Vue.js
    • Flutter
     
  4. Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  6. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  7. Userback icon
     9 likes

    Userback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. CritSnap icon
     1 like

    Lightweight website feedback widget. Clients and teammates capture and annotate screenshots directly on the page and send feedback without leaving it. Syncs to Jira, GitHub Issues, Trello, and Azure DevOps. Free plan available; Pro is $19/month flat for up to 5 seats.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  10. SurveyGizmo icon
     7 likes

    SurveyGizmo is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Uxeria.com icon
     6 likes

    Your solution for rapid user testing. Users recording in 48 hours.

    • Record behaviour of users visiting your website. You will see their faces, hear their comments and track their mouse movements. You will learn how they perform your tasks.
    • Find out the conversion rates of you.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
     
  12. ChilledLime icon
     3 likes

    ChilledLime is a minimalist poll maker that converts links into rich embeds.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
     
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