Tick& AlternativesHelp Desk Platforms and other similar apps like Tick&
Apps similar to Tick& include Deskhero. It's paid, but Zammad is free. Other options are LiveAgent, Help Scout, UseResponse and Freshdesk. You're spoiled for choice with Help Desk Platforms like Tick&: we list more than 25 alternatives for the web, Android, iPhone, self-hosting and iPad.
Alternatives list
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
Slovakia
EU
+4
66 Zammad alternativesZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Platforms
- Linux
- Self-Hosted
Germany- EU
+9
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
United States
+2
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Platforms
- Online
- Self-Hosted
- United States
+5
154 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
- United States
+8
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- iPad
- Android Tablet
- United States
+9
Cost / License
- Paid
- Proprietary
Since
- Since 2017
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Netherlands- EU
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
Russia
+4
Manage support tickets, knowledge, and assets in a browser. Kanban, configurable processes, messenger channels, and reporting support customer and internal service.
Platforms
- Mac
- Windows
- Linux
- Self-Hosted
- Docker
- Germany
- EU
+4
145 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
- United States
+3
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.
Platforms
- Online
- Microsoft Teams
- Software as a Service (SaaS)
- United States
Sweden
