ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is MediaWiki, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are BookStack, XWiki, Nuclino and Slite.
MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia. It is now used by several other projects of the non-profit Wikimedia Foundation and by many other wikis.
MediaWiki is the most popular Self-Hosted alternative to ProProfs Knowledge Base.
MediaWiki is the most popular Open Source & free alternative to ProProfs Knowledge Base.
BookStack is a free and open source knowledge management platform built on PHP. The system has been built around simplicity to ensure that adding information to it is not a chore. The content structure is built on the metaphors of Books, Chapters & Pages.
BookStack is the most popular Web-based & Linux alternative to ProProfs Knowledge Base.
XWiki is the ultimate open-source structured wiki designed to enhance business collaboration and efficiency. Tailored for tech-savvy professionals, XWiki’s extensibility, customization, and flexibility make it indispensable for managing large projects and datasets, while...
XWiki is the most popular Windows & Mac alternative to ProProfs Knowledge Base.
Nuclino is a unified workspace where teams can bring all their knowledge, docs, and projects together in one place. It’s a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.
Nuclino is the most popular Android, iPhone & iPad alternative to ProProfs Knowledge Base.
Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project management tools, and advanced search capabilities.
Slite is the most popular SaaS & Android Tablet alternative to ProProfs Knowledge Base.
Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.
Confluence is the most popular commercial alternative to ProProfs Knowledge Base.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Knowlee, your AI-driven assistant, delivers tailored insights and automates content creation from diverse sources. It provides financial insights, market trends, and content automation.
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
Balsa has a company-wide knowledgebase that you can store and share your most important documents within the company, using highest security standards.
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