System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.
Cost / License
- Pay once
- Proprietary
United StatesPlatforms
- Windows
- Self-Hosted
ProProfs Help Desk Alternatives
ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best ProProfs Help Desk alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to ProProfs Help Desk are FreeScout, Freshdesk, Zendesk and osTicket.
Alternatives list
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
+1
53 Richmond ServiceDesk alternativesWeb-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Windows
- Self-Hosted
- Internet Explorer
- Google Chrome
- Microsoft SQL Server
- Safari
- Firefox
+5
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.
Cost / License
- Free
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
- Chrome OS
149 Helpy.io alternativesSelf-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Cost / License
- Freemium (Subscription)
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
+1
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
+6
HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Microsoft Teams
- Software as a Service (SaaS)
+2
KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
- Self-Hosted
+1
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Argentina
United Kingdom
