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ngDesk Alternatives

ngDesk is described as 'will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all' and is an app in the business & commerce category. There are more than 10 alternatives to ngDesk for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and iPad. The best alternative is JIRA, which is free. Other great apps like ngDesk are Spiceworks, Cabot, Jira Clone and OpsGenie.

ngDesk alternatives are mainly Project Management Tools but may also be Help Desk Apps or Issue Tracking Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ngDesk.
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ngDesk iconngDesk
  2
  • FreeProprietary
  • Windows
  • Linux
  • Online
  • Android
  • iPhone
  • iPad

ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one...

Learn more about ngDesk

  1. JIRA icon

    JIRA

    • Online
    • Mac
    • Linux
    358 alternatives to JIRA 

    Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management, customisable workflow, and a pluggable integration framework to increase the velocity of your software development...

     Suggest and vote on features
    Features
    1.  Scrum BoardsTrack your team's work progress in JIRA through individual sprints across different stages of your workflow, using the Scrum methodology.
    2.  Kanban BoardJIRA allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
    Screenshot
    Screenshot
  2. Spiceworks icon

    Spiceworks

    • Windows
    • Online
    • Android
    • Android Tablet
    129 alternatives to Spiceworks 

    Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.

    Screenshot


  3. Cabot icon

    Cabot

    106 alternatives to Cabot 

    Cabot is a free, open-source, self-hosted infrastructure monitoring platform that provides some of the best features of PagerDuty, Server Density, Pingdom and Nagios without their cost and complexity.

     Suggest and vote on features
    Features
    1.  Website MonitoringCabot can detect and resolve website performance issues proactively.
      Preview
    • Jira Clone icon

      Jira Clone

      • Self-Hosted
      293 alternatives to Jira Clone 

      A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.

       Suggest and vote on features
      Features
      Screenshot
    • OpsGenie icon

      OpsGenie

      • Online
      • Android
      • iPhone
      • Blackberry
      23 alternatives to OpsGenie 

      Take alerts from any IT management system and notify users via iPhone, Android, Blackberry push notifications, email, SMS and phone calls. Best Pagerduty alternative in the market

       Suggest and vote on features
      Features
      Screenshot


    • JitBit Helpdesk icon

      JitBit Helpdesk

      • Windows
      • Online
      • Android
      • Android Tablet
      • iPad
      111 alternatives to JitBit Helpdesk 

      Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

      Screenshot
    • Request Tracker icon

      Request Tracker

      • Linux
      • Online
      • Self-Hosted
      • Perl
      56 alternatives to Request Tracker 

      RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

       Suggest and vote on features
      Features
      1.  Extensible by Plugins/ExtensionsRequest Tracker can be extended with add-ons, plugins and extensions.
      2.  Task Time TrackingKeep a record of time spent on a task with Request Tracker.
      Screenshot
    • PagerDuty icon

      PagerDuty

      • Online
      21 alternatives to PagerDuty 

      Full-Stack Visibility and Actionable Insights for Better Software and Better Customer Experiences

      Screenshot
    • OpenDuty

      • FreeOpen Source
      • Linux
      14 alternatives to OpenDuty 

      An open source alerting and incident escalation tool.

       OpenDuty has no features, suggest some!
      Discontinued

      Project has been suspended, no new work on it is being done. Prereq components (as currently constituted) have known vulnerabilities.

    • Zenduty icon

      Zenduty

      • Mac
      • Windows
      • Android
      • iPhone
      • iPad
      • Software as a Service (SaaS)
      23 alternatives to Zenduty 

      Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team preempt, minimize and resolve downtime to ensure that your customers stay happy.

      Screenshot
      Screenshot
    Showing 10 of 20 alternatives
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