ngDesk is described as 'Will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all' and is an app in the business & commerce category. There are more than 10 alternatives to ngDesk for a variety of platforms, including Web-based, Android, Windows, iPhone and Mac apps. The best ngDesk alternative is JIRA, which is free. Other great apps like ngDesk are Spiceworks, Jira Clone, Request Tracker and JitBit Helpdesk.
Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.
Free IT help desk software delivers network mapping, user ticket tracking, PC inventory management, contract and asset scanning, remote process control, automated cloud-based reporting, project management, and task prioritization for small and medium businesses.
A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cloud platform delivering full-stack monitoring, incident response orchestration, time-series event visualizations, and intelligent disruption analysis with interactive dashboards, alert automation, post-mortem reporting, and integration for team-wide workflows.
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right...
Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team preempt, minimize and resolve downtime to ensure that your customers stay happy.
Splunk On-Call is incident management software purpose-built for DevOps. From fast forensics to rapid remediation, we empower engineering and operations teams to work together, solve problems faster, and continuously improve in high-velocity deployment environments.
Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
Tara helps teams focus on their release cycle and meet their sprint goals. With predictions, Tara delivers insights around your development data, to accelerate software delivery milestones.
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