ngDesk is described as 'provides free cloud based on-call and pager management software combined with a ticketing system' and is an app in the Business & Commerce category. There are more than 10 alternatives to ngDesk for a variety of platforms, including the Web, Android, iPhone, Windows and Self-Hosted solutions. The best alternative is JIRA. It's not free, so if you're looking for a free alternative, you could try Spiceworks Help Desk or Cabot. Other great apps like ngDesk are Request Tracker (Free, Open Source), JitBit Helpdesk (Paid), Jira Clone (Free, Open Source) and PagerDuty (Paid).
- 20 alternatives
- Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team preempt, minimize and resolve downtime to ensure that your customers stay happy. View 20 alternatives to Zenduty
- Software as a Service (SaaS)