ngDesk Alternatives
ngDesk is described as 'Will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all' and is an app in the business & commerce category. There are more than 10 alternatives to ngDesk for a variety of platforms, including Web-based, Android, iPhone, Windows and Self-Hosted apps. The best ngDesk alternative is JIRA, which is free. Other great apps like ngDesk are Spiceworks, Cabot, Jira Clone and Request Tracker.
- Free • Proprietary
- 386 JIRA alternatives
Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.
License model
- Freemium • Proprietary
Application types
Country of Origin
Australia
Platforms
- Mac
- Windows
- Linux
- Online
- Software as a Service (SaaS)
- 131 Spiceworks alternatives
Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.
License model
- Free • Proprietary
Application types
Country of Origin
United States
Platforms
- Windows
- Online
- Android
- Android Tablet
Spiceworks Features
Cabot is a free, open-source, self-hosted infrastructure monitoring platform that provides some of the best features of PagerDuty, Server Density, Pingdom and Nagios without their cost and complexity.
License model
- Free • Open Source
Application types
Country of Origin
United Kingdom
Platforms
- Self-Hosted
DiscontinuedThe last update is from 2021, and it's mentioned on the GitHub repository that the project is not maintained anymore.
Cabot Features
A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.
License model
- Free • Open Source
Application types
Platforms
- Self-Hosted
DiscontinuedIt's only a showcase product. The last commit is from 3 years ago, with many features marked as “not implemented” in the linked website.
Jira Clone Features
- 52 Request Tracker alternatives
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
License model
- Free Personal • Open Source
Application types
Country of Origin
United States
Platforms
- Linux
- Online
- Self-Hosted
- Perl
Request Tracker Features
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
JitBit Helpdesk Features
Take alerts from any IT management system and notify users via iPhone, Android, Blackberry push notifications, email, SMS and phone calls. Best Pagerduty alternative in the market
License model
- Paid • Proprietary
Platforms
- Online
- Android
- iPhone
- Blackberry
OpsGenie Features
- 28 PagerDuty alternatives
Full-Stack Visibility and Actionable Insights for Better Software and Better Customer Experiences
License model
- Paid • Proprietary
Country of Origin
United States
Platforms
- Online
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right...
License model
- Paid • Proprietary
Country of Origin
United States
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
xMatters Features
License model
- Free • Open Source
Platforms
- Linux
DiscontinuedProject has been suspended, no new work on it is being done. Prereq components (as currently constituted) have known vulnerabilities.
Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team preempt, minimize and resolve downtime to ensure that your customers stay happy.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
Zenduty Features
Splunk On-Call is incident management software purpose-built for DevOps. From fast forensics to rapid remediation, we empower engineering and operations teams to work together, solve problems faster, and continuously improve in high-velocity deployment environments.
License model
- Paid • Proprietary
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Splunk On-Call Features