ngDesk Alternatives
ngDesk is described as 'will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all' and is an app in the business & commerce category. There are more than 10 alternatives to ngDesk for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and iPad. The best alternative is JIRA, which is free. Other great apps like ngDesk are Spiceworks, Cabot, Jira Clone and OpsGenie.
ngDesk alternatives are mainly Project Management Tools but may also be Help Desk Apps or Issue Tracking Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ngDesk.
- Freemium • Proprietary
- Project Management Tool
- Task Management Tool
- Issue Tracking System
358 alternatives to JIRA- Online
- Mac
- Linux
Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management, customisable workflow, and a pluggable integration framework to increase the velocity of your software development...
Features
- Free • Proprietary
- Network Monitor
- Inventory Management Tool
- Help Desk App
129 alternatives to Spiceworks- Windows
- Online
- Android
- Android Tablet
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
Features
Cabot is a free, open-source, self-hosted infrastructure monitoring platform that provides some of the best features of PagerDuty, Server Density, Pingdom and Nagios without their cost and complexity.
Features
- Free • Open Source
- Project Management Tool
- Issue Tracking System
293 alternatives to Jira Clone- Self-Hosted
A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.
Features
Take alerts from any IT management system and notify users via iPhone, Android, Blackberry push notifications, email, SMS and phone calls. Best Pagerduty alternative in the market
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
111 alternatives to JitBit Helpdesk- Windows
- Online
- Android
- Android Tablet
- iPad
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
- Free Personal • Open Source
- Issue Tracking System
- Help Desk App
- Customer Support Tool
56 alternatives to Request Tracker- Linux
- Online
- Self-Hosted
- Perl
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Features
Full-Stack Visibility and Actionable Insights for Better Software and Better Customer Experiences
Features
An open source alerting and incident escalation tool.
DiscontinuedProject has been suspended, no new work on it is being done. Prereq components (as currently constituted) have known vulnerabilities.
- Paid • Proprietary
- Uptime Monitor Service
23 alternatives to Zenduty- Mac
- Windows
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team preempt, minimize and resolve downtime to ensure that your customers stay happy.
Features
