2 Like

ngDesk

ngDesk provides free cloud based on-call and pager management software combined with a ticketing system Created by All Blue Solutions Inc.

Free
Windows
Linux
Web
Android
iPhone
iPad

ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all tickets are responded to and resolved quickly. The in application messaging, improves communication between your agents and your customers, decreasing resolution time and increasing customer satisfaction.

Links to official ngDesk sites

Official Website Facebook Twitter

Features

Customer service Customer support Helpdesk ticketing Incident management Live Chat Add a feature

Category

Business & Commerce

Tags

alerts cloud-service devops it-support online-ticketing pagerduty pagerduty-alternative support-ticket-system ticketing zendesk zoho

ngDesk was added by spencer1 in Nov 2017 and the latest update was made in Nov 2019. The list of alternatives was updated May 2020. It's possible to update the information on ngDesk or report it as discontinued, duplicated or spam.

What is ngDesk?

Getting Started - ngDesk Tutorial

Getting Started - ngDesk Tutorial

MORE APP INFO Official website

Reviews 1

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