ngDesk is described as 'Will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all' and is an app in the business & commerce category. There are more than 10 alternatives to ngDesk for a variety of platforms, including Web-based, Android, Windows, iPhone and Mac apps. The best ngDesk alternative is JIRA, which is free. Other great apps like ngDesk are Spiceworks, Jira Clone, Request Tracker and JitBit Helpdesk.
Parny is the AI-native platform for on-call management, incident response, uptime monitoring, and real-time infrastructure visibility with built-in service dependency mapping to protect availability and empower modern tech teams.
BigPanda Inc. enables large enterprises to automate and scale IT Operations to meet the complex demands of digital transformation. The company is the first provider of an Autonomous Operations platform that intelligently automates IT incident management.
iLert is an incident and on-call management platform for DevOps teams. iLert helps you to respond to incidents faster by adding on-call schedules, SMS, and voice alerts to your existing monitoring tools.
On-Call. Simplified. Intelligent alert routing for the modern team.
Cheaper/simpler competitor to PagerDuty.
Callgoose SQIBS is a next-gen IT automation & incident management platform. It offers real-time alerts, auto-remediation, on-call scheduling & seamless integrations.
Free: Open source with Apache license. No plans. No limits. You can install it in your own servers.
Alerts and On-Call Schedule Management for your infrastructure spread across different datacenters and providers. Manage system alerts among multiple teams with escalation schedules.
Roundrush is the first workflow management platform that teaches you a new, quality-oriented way to work. It is not just an other workflow management platform. It's different, because our agile methodology merges the best from KANBAN, SCRUM and TDD.
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