ngDesk
ngDesk provides free cloud based on-call and pager management software combined with a ticketing system
- Free • Proprietary
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
...
ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all tickets are responded to and resolved quickly. The in application messaging, improves communication between your agents and your customers, decreasing resolution time and increasing customer satisfaction.
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ngDesk
Summary and Relevance
Our users have written 1 comments and reviews about ngDesk, and it has gotten 2 likes
- Developed by All Blue Solutions Inc.
- Proprietary and Free product.
- 20 alternatives listed
Popular alternatives
View allngDesk was added to AlternativeTo by spencer1 on Nov 1, 2017 and this page was last updated Sep 12, 2020.
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Said about ngDesk as an alternative
spencer1 It's free offers all the features of pager duty and more
Category
Business & CommerceTags
- alerts
- zendesk
- Customer support
- pagerduty
- zoho
- it-support
- cloud-service
- pagerduty-alternative
- online-ticketing
- devops
- support-ticket-system
ngDesk videos
ngDesk
Summary and Relevance
Our users have written 1 comments and reviews about ngDesk, and it has gotten 2 likes
- Developed by All Blue Solutions Inc.
- Proprietary and Free product.
- 20 alternatives listed
Popular alternatives
View allngDesk was added to AlternativeTo by spencer1 on Nov 1, 2017 and this page was last updated Sep 12, 2020.
ngDesk is great because it tries to be an alternative to Jira on so many levels. However, if you want any customization you will have to get dirty and make custom modules, layouts, and other items. Overall if you don't need customization, it is nice but otherwise prepare to work for it to make your support desk work.