ManageEngine ServiceDesk Plus AlternativesHelp Desk Platforms and other similar apps like ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is described as 'ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to ManageEngine ServiceDesk Plus for a variety of platforms, including Web-based, SaaS, Windows, Linux and Mac apps. The best ManageEngine ServiceDesk Plus alternative is JIRA, which is free. Other great apps like ManageEngine ServiceDesk Plus are GLPI, Jira Clone, ServiceNow and Ralph.

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Alternatives list

  1. JIRA icon

    JIRA

     229 likes

    Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.

    428 JIRA alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
    JIRA screenshot 1
     
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    JIRA vs ManageEngine ServiceDesk Plus Comments
    Guest
    Positive
    0

    ManageEngine and JIRA aren't in the same space in terms of functionality, though there may be a little overlap.

    Review by a new / low-activity user.
    • JIRA is Freemium and ProprietaryManageEngine ServiceDesk Plus is Paid and Proprietary
    • JIRA is CustomizableManageEngine ServiceDesk Plus is not according to our users
  2. GLPI icon

    GLPI

     25 likes

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    55 GLPI alternatives

    Cost / License

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1
     
  4. Jira Clone icon

    Jira Clone

     3 likes

    A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.

    Cost / License

    • Free
    • Open Source (MIT)

    Application types

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    Jira Clone screenshot 1
     
  5. Ad
  6. ServiceNow icon

    ServiceNow

     5 likes

    Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

    91 ServiceNow alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    ServiceNow screenshot 1
     
  7. Ralph icon

    Ralph

     14 likes

    Lightweight Assets Management System for Data Center and Back Office. It is an Open Source project provided on Apache v2.0 License.

    26 Ralph alternatives

    Cost / License

    Application type

    Alerts

    • Discontinued

    Platforms

    • Linux
    • Self-Hosted
    Ralph screenshot 1
     
  8. Easy Redmine icon

    Easy Redmine

     5 likes

    Adaptive suite integrating project, IT service, and source code management for technology teams, featuring time tracking, issue and document management, customizable dashboards, third-party integration, agile and waterfall support, and cloud deployment options.

    Cost / License

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Software as a Service (SaaS)
    Easy Redmine screenshot 1
     
  10. A1 Project Manager icon

    A1 Project Manager

     212 likes

    A1 Project Manager is a free task and project management software that automatically keeps your team organized and monitors progress of all of your projects. Let A1 Project Manager organize what you do, so you can focus on why you do it.

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    A1 Project Manager screenshot 1
     
  11. Request Tracker icon

    Request Tracker

     17 likes

    RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

    52 Request Tracker alternatives

    Cost / License

    Application types

    Platforms

    • Linux
    • Online
    • Self-Hosted
    • Perl
    Request Tracker screenshot 1
     
  12. GoodDay icon

    GoodDay

     26 likes

    GoodDay is a project, product and work management platform that gives teams the best tools for planning, day-to-day work, and continuous improvement of all processes based on transparency, accountability, agility, and recognition.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    GoodDay screenshot 1
     
  13. LOGINventory icon

    LOGINventory

     2 likes

    LOGINventory helps organizations automatically discover, manage, and document their entire IT infrastructure—including hardware, software, and even non-IT assets.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    LOGINventory screenshot 1
     
  14. VisionProject icon

    VisionProject

     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    Kanban/task board with drag and drop
     
  15. InvGate Service Desk icon

    InvGate Service Desk

     45 likes

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    InvGate Service Desk screenshot 1
     
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