LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Freshdesk, Fernand and Userlike.

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Alternatives list

  1. Complete SMS marketing campaign and transaction automation with SMS bots, abandoned cart recovery, win back lost customers, create and maintain loyalty programs and much more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  2. Memox icon
     Like

    An AI sales agent that handles instant lead qualification, complex quotes, and seamless handoff—24/7. Costs a fraction of a sales hire. Performs from day one.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. Zickt icon
     Like

    Zickt brings customer conversations from web chat, email, and forms into your Slack workspace, so your team replies without ever leaving Slack.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Apdated icon
     Like

    Apdated’s AI-driven application revolutionizes the way businesses communicate with their customers. By automating progress updates, Apdated ensures that your customers are always informed and engaged without any extra effort from your team.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  7. Flow Chat icon
     Like

    Flow Chat is an AI-powered chat widget you can add to any website in minutes. It acts as a 24/7 virtual assistant that handles customer support, captures leads, and books appointments automatically — without any coding required.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Emporiqa icon
     Like

    E-commerce chat assistant supporting hybrid vector and keyword product search, multilingual cross-language queries, customer support, order tracking, real-time cart operations, integration with numerous platforms, customizable LLM API key, and human agent handoff.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. HelpFred icon
     Like

    HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Chatbyte icon
     Like

    All in one AI agent platform for support via multiple channels like phone, chat, email, RCS and more.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  11. Callback Tracker provides website owners with the Click-to-Call Widget which is a better way of converting visitors into customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  12. BizMagnets helps mid-market businesses manage support, service, and field ops over WhatsApp with structured ticketing and automated workflows.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
    • Android
     
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