Intercom Alternatives

Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Libredesk or tawk.to. Other great apps like Intercom are HubSpot, Freshdesk, Crisp and FreeScout.

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Alternatives list

  1. Gutama icon
     1 like

    Gutuma was born out of the need for free mailing list / newsletter software that is geared, not towards mass-marketing companies and spammers, but web developers who need a system that can be easily integrated with an existing web site.

    Cost / License

    • Free
    • Open Source

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
     
  2. SwiftERM icon
     3 likes

    Fully automatic Email remarketing SaaS for ecommerce.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Stand Chat icon
     1 like

    Stand Chat is an AI-powered website chat platform designed to bring people into the conversations that matter. A trained AI stand-in greets visitors, answers questions, asks follow-up questions, captures leads, and identifies topics your team cares about, such as pricing...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. ArcChat.com icon
     3 likes

    Live Chat software for small business.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Cbox icon
     Like

    Cbox – chat for the social web

    Get a Cbox and add a new dimension of interaction to your website or blog. Cbox is a unique chat and messaging application that brings the best features of traditional chat and tagging systems to the social web. And the best part – Cbox Basic is co.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  6. PyLiveResponse is a Desktop application designer to work with Kayako LiveResponse. Until now this was only possible using the windows only Live Response client. pyliveresponse works on Linux, Mac OS X and Windows.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  7. Complete SMS marketing campaign and transaction automation with SMS bots, abandoned cart recovery, win back lost customers, create and maintain loyalty programs and much more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  8. leezy icon
     1 like

    AI support and sales agent that answers customer questions from your own documentation and live business systems, then escalates to a human with the full conversation attached.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
     
  9. Chirps AI icon
     1 like

    Chirps is an AI-powered customer support assistant that businesses embed on their website in seconds. It learns your business automatically by crawling your website, FAQs, and internal documents no manual training required.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Trackaview icon
     3 likes

    Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  11. Deskcord icon
     1 like

    Embed a live chat widget that sends messages to your Discord server. Answer customers from Discord, keep everything in one place, and skip the expensive enterprise tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. HeyAurora icon
     2 likes

    Shared Instagram inbox for creators and agencies to delegate DM management to their team, with AI-powered message classification and no password sharing.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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