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LiveHelpNow

LiveHelpNow is a web-based customer support software platform that combines AI automation with live agent tools to deliver fast, personalized service across live chat, SMS, email, social media, and a knowledge base.

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  • Subscription
  • Proprietary

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  • Online
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What is LiveHelpNow?

LiveHelpNow is a web-based customer support software platform that combines AI automation with live agent tools to deliver fast, personalized service across live chat, SMS, email, social media, and a knowledge base. The software includes AI chatbots, sentiment analysis, smart ticket routing, real-time analytics, and integrations with CRMs and e-commerce tools.

LiveHelpNow is used by businesses in North America, Europe, and globally, particularly in healthcare, e-commerce, higher education, and customer service outsourcing. The platform is HIPAA-ready and supports both SMBs and enterprise teams, including multi-brand and multi-tenant operations.

Available as SaaS with monthly/annual pricing.