Intercom Alternatives

One of the most popular alternatives to Intercom is HubSpot, which has a free version. Other popular alternatives are Libredesk, Freshdesk, FreeScout and Dolibarr. Help Desk Platforms like Intercom are a crowded field, with more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Intercom alternatives page was last updated

Alternatives list

  1. Deskcord icon
     1 like

    Embed a live chat widget that sends messages to your Discord server. Answer customers from Discord, keep everything in one place, and skip the expensive enterprise tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. HeyAurora icon
     2 likes

    Shared Instagram inbox for creators and agencies to delegate DM management to their team, with AI-powered message classification and no password sharing.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. HelpdeskWin icon
     1 like

    A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  4. Converzoy icon
     1 like

    Converzoy is an AI-powered chatbot platform that helps websites capture and qualify leads automatically. It engages visitors instantly, collects contact details through natural conversation, books meetings, and gives you analytics on what actually converts. Setup takes 3 minutes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  5. AI Desk icon
     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Ovellan icon
     1 like

    ovellan is the AI agent for local businesses and webshops. It answers questions, books appointments and captures leads 24/7, trained on your own content.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Android Tablet
    • Software as a Service (SaaS)
    Good alternative?
     
  7. LiveHelpNow icon
     1 like

    LiveHelpNow is a web-based customer support software platform that combines AI automation with live agent tools to deliver fast, personalized service across live chat, SMS, email, social media, and a knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. MorusAI icon
     1 like

    Morus AI is a 24/7 AI mortgage assistant that converts website visitors into qualified leads, capturing after-hours traffic, pre-qualifying buyers, and booking appointments automatically. Built for mortgage brokers and brokerages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  9. orkify icon
     1 like

    JavaScript process manager with built-in deployments, cache, support chat, monitoring, error tracking, and AI integration — run on your own infrastructure.

    Cost / License

    • Freemium
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
    • Docker
    • Online
    • Kubernetes
    Good alternative?
     
  10. HLX CRM icon
     1 like

    HLX CRM helps Freelancers, SMBs and agency owners automate cold outreach with a visual pipeline, AI scripts writing, and follow-ups—without the bloat of enterprise software.

    128 HLX CRM alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Online
    • GB flagUnited Kingdom
    Dark view: Dashboard overview, showing all metrics and KPIs with AI reports building
    Good alternative?
     
  11. Chat.co icon
     1 like

    AI-powered chatbot builder that creates expert agents trained on your own documents, delivering cited and verifiable answers 24/7.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Chat.co screenshot 1
    Good alternative?
     
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